Google Business Profile
Why connect your Business Profile?
Connecting Google Business Profile (GBP) gives GeoBubbles direct access to the voice of your customers: reviews, questions, and the attributes people associate with your business.
Understanding your business from the customer's perspective. We read your customer reviews and questions to understand what matters most to your audience — what they praise, what they complain about, and what they ask before visiting. Those signals feed directly into prompt generation, helping us create more relevant prompts that address real customer concerns and highlight your strengths.
Direct impact on LLM visibility. AI models increasingly use publicly accessible social and review data to understand how customers perceive a business. By importing your GBP-generated content into GeoBubbles, we ensure the prompts and context we build for LLMs reflect the actual customer experience — not just your marketing copy. That has a measurable impact on whether LLMs mention your brand accurately and favourably.
A GBP connection is optional — prompt and competitor tracking work without it — but strongly recommended for any business with one or more physical locations.
Connecting your account
- Go to Settings → Integrations → Google Business Profile.
- Click Connect Google account and sign in with the account that manages your business listing.
- Grant the read-only Business Profile permissions.
- Pick the location (or locations) you want to link to each site in your workspace.
If you manage multiple locations under one account, you can assign a different location to each GeoBubbles site.
What gets imported
For each connected location, we store:
- Verified business name and primary/secondary categories
- Address, latitude, and longitude
- Service area (for area-served businesses)
- Opening hours
- Review count and average rating (refreshed daily)
This data feeds:
- The Local SEO map-pack tracker
- The Visibility Map marker placement
- Brand-entity matching when AI assistants cite your location
API limits
Google enforces a tight quota on the Business Profile API (around 1 request per minute per location). To stay well inside that quota, GeoBubbles:
- Refreshes each location once per day (between 04:00 and 05:00 Europe/Zurich)
- Batches reviews and posts in a single call
- Falls back to the previous successful snapshot if Google throttles the request
You should not notice any throttling under normal use.
Permissions and security
GeoBubbles requests read-only GBP access. We cannot edit your listing, post updates, reply to reviews, or change your business hours. You can revoke access anytime from your Google account security page or by clicking Disconnect in Settings → Integrations.
Troubleshooting
- No locations listed after connecting — confirm the Google account has the Manager or Owner role on the location in business.google.com.
- Wrong location matched — open Settings → Sites → [your site] → Local profile and manually pick the correct location from the dropdown.
- Reviews not updating — Google sometimes delays review API updates by 24–48 hours. The next daily sync will catch up automatically.